If you can consistently find and act on the handful of search queries that actually drive purchases—not just clicks—you’ll win 2025. Shoppers are researching more inside AI assistants and rich SERPs, then clicking later with stronger intent. Adobe observed AI-driven referrals to U.S. retail sites jumping “1,200%” from mid‑2024 to early 2025, with 39% of surveyed shoppers using generative AI for shopping and 53% planning to do so in 2025, according to the Adobe Analytics 2025 AI referral analysis. That means fewer—but higher‑intent—visits you cannot afford to squander.
At the same time, Baymard continues to show large UX gaps: many stores still fail to support basic query types, creating friction right where intent is highest, as summarized by the Baymard Institute’s ecommerce search query type findings (2024). The opportunity is clear: measure accurately, attribute correctly, and turn high‑intent queries into revenue with disciplined execution.
This playbook distills what’s worked across Shopify/DTC brands I’ve advised, with grounded steps you can implement this week—no silver bullets, just reliable process.
1) First, fix measurement: make conversions trustworthy (2025‑ready)
Before chasing “top queries,” ensure the conversions you see are real and deduplicated across devices and channels.
Implement GA4 ecommerce events end‑to‑end. Set up purchase, add_to_cart, view_item, and related events so attribution models have clean signals. See Google’s official GA4 ecommerce setup guide.
Comply with Consent Mode v2 where required (EEA/UK). Configure ad_user_data and ad_personalization signals with a certified CMP to recover modeled conversions responsibly; see Google’s About Consent Mode (2025) and Simo Ahava’s Consent Mode v2 overview.
Unify journeys with multi‑touch attribution. Tooling like Attribuly consolidates web, ad platforms, and first‑party data with server‑side tracking and identity resolution so credit flows beyond last‑click and across devices. See the Attribuly integrations overview.
Trade‑offs to expect:
Modeled conversions kick in under privacy constraints; there’s lag and variance. Baseline pre/post enabling Consent Mode + Enhanced Conversions so your team trusts the numbers.
GA4’s Data‑Driven Attribution (DDA) works best with robust event data; thin or noisy data reduces reliability. Review Google’s GA4 attribution concepts.
2) Find high‑intent queries across paid, organic, and on‑site search
You need a single, normalized query inventory pulling from three sources.
Paid search (Google Ads): Export Search Term View for the last 30–90 days with impressions, clicks, conversions, and cost. Use Google Ads API reporting and the Search Term View field reference.
Organic search (GSC): Export query–landing page pairs with impressions, clicks, CTR, and average position via the Search Analytics API or UI. See Google’s guidance on combining GA and Search Console. Note: GA4 no longer embeds GSC like UA did; visualize blends via Looker Studio or a warehouse.
On‑site search (GA4): Capture search_term from view_search_results events. This reveals the language buyers use once they arrive—often the most commercial intent.
Normalization tips:
Lowercase, trim, and de‑duplicate queries. Strip branded modifiers if you’ll roll up to non‑brand themes; keep both views.
Map each query to a canonical landing page or product cluster. If one query maps to multiple pages, prefer the best‑converting destination historically.
Keep channels distinct in raw data, but create a “blended query” table for analysis.
Implementation options:
Lightweight: Blend Google Ads, GSC, and GA4 in Looker Studio for directional analysis; remember Looker joins are row‑limited and less flexible.
Robust: Land GA4’s BigQuery export and Ads/GSC extracts into a warehouse. Use SQL to join queries to sessions/orders and calculate per‑query KPIs.
Productized: Use Attribuly to ingest ad platform spend, on‑site behavior, and purchases with multi‑touch attribution, then push aggregates to BigQuery or analyze in‑product. See Attribuly’s integrations list.
3) Attribute value correctly: get beyond last‑click
Last‑click over‑credits branded and retargeting queries. Move to models that reflect real journeys.
Start with GA4 Data‑Driven Attribution for standard reporting, per Google’s attribution model documentation. It learns from your data to allocate fractional credit.
Layer a multi‑touch lens. Use position‑based (40/20/40) or time‑decay comparisons to ensure early‑funnel queries aren’t ignored. Expect some volatility at low volume.
Use server‑side and identity resolution to sew together devices and sessions so non‑last interactions retain credit. Platforms like Attribuly combine server‑side tracking with identity resolution to unify “unknown” and “known” visitors, improving cross‑device coherence; see the Attribuly product overview.
Choose lookback windows that match your buying cycle. For fast‑moving CPG, 7–14 day click windows may be enough; for considered purchases, 30+ days is common. In paid platforms, start with 30‑day click and 1‑day view, then tune by category.
Reality check:
No model is “true.” Use multiple views to make spend decisions, and document which model governs which decisions (budgeting vs. creative vs. landing page tests).
4) Turn queries into profit: the Query Quality Score (QQS)
You’ll find hundreds of queries. Prioritize with a composite score that respects both efficiency and scale.
Recommended QQS components (weight to taste):
Conversion rate (CVR) from this query/landing pair
Revenue per visitor (RPV) from this query
Average order value (AOV)
Return on ad spend (ROAS) or contribution margin (for paid)
Volume proxy (impressions/clicks) and rank/auction competitiveness
New customer ratio or LTV/CAC, if known
Scoring approach:
Normalize each metric to a 0–1 range by percentile within your dataset.
Compute QQS = SUM(weight × normalized_metric). Rank high to low.
Why include RPV? It captures both conversion rate and order economics. For deeper context on RPV and its diagnostic value in ecommerce, see Attribuly’s explanation of Revenue per Visitor (RPV) for ecommerce.
5) Execute the playbook by channel
A. Paid search (Google/Microsoft)
Expand winners: Increase bids/budgets on high‑QQS queries; protect them with exact match and pin tested ad copy.
Prune waste: Add negatives for low‑intent or irrelevant variants; cap bids where ROAS collapses beyond position 2–3.
Message–match: Align ad headlines and site H1 with the dominant user intent in the query. Build one‑to‑one landing experiences for your top 10 queries.
Own intent clusters: Create specific pages for high‑QQS non‑brand terms (buying guides, comparisons, “best for X” collections) and interlink to products.
Technical basics: Maintain crawlable filters/facets for commercial modifiers (size, color, “under $50”). Avoid infinite combinations; choose indexable variants that match demand.
SERP reality: Rich results and AI overviews mean some answers never click. Optimize for the click you do get—clarity, speed, and immediate value on arrival.
C. On‑site search (UX/CRO)
Implement autocomplete, synonyms, and typo tolerance; reflect popular queries in suggestions. Baymard highlights persistent gaps in supporting natural query types; address them per the Baymard ecommerce search guidance.
Merchandising rules: Boost high‑margin or in‑stock items for top queries. De‑boost out‑of‑stock or low‑review products.
No dead‑ends: If zero results, show close matches, top categories, and a help prompt. Measure recovery rate.
6) Capture and convert more of that intent with segmentation
Not every qualified searcher converts on the first session. Use identity resolution and consent‑aware remarketing to close the loop.
Build audiences from query + behavior. Example: “Viewed ‘vegan protein powder’ results AND added to cart but no purchase.” Sync to email and ads for focused follow‑up.
Triggered flows: Send educational content or offer testing sequences based on the query’s concerns (e.g., taste, ingredients, shipping). Keep frequency sane.
Tooling: Attribuly can create segments that include both known and (where lawful) previously anonymous visitors, then sync to Klaviyo, Google, Meta, and TikTok. See Attribuly’s Capture and audience capabilities.
Compliance note:
For EEA/UK, ensure audiences and remarketing respect consent states per Google’s Consent Mode policies and your CMP.
7) The weekly optimization loop (what we actually do)
Monday: Review dashboards for top queries by QQS and spend; look for anomalies in RPV or CVR. Attribuly’s RPV view is a fast way to spot drops; see the RPV overview for Shopify/DTC.
Tuesday–Wednesday: Run root‑cause analysis. Check landing speed, inventory, pricing, reviews, and creative fatigue. GA4 and ad platforms provide directional data; attribution tools help confirm whether upper‑funnel touchpoints lost visibility.
Thursday: Ship experiments. Examples: new headline aligned to the exact query intent; add hero FAQs above the fold; test a free‑shipping threshold in cart for that segment.
Friday: Refresh negatives and budgets; expand winning exact matches; push updated audiences to channels.
Context for 2025: Because AI assistants increasingly perform pre‑click comparisons, the traffic that does reach you may be more mid/late‑funnel. Expect higher intent but fewer touches to persuade—your landing clarity and stock/promo readiness matter more than ever, as suggested by the Adobe 2025 analysis of AI referrals and engagement.
8) Common pitfalls (what not to do)
Chasing volume over value: Ranking #1 for a broad, ambiguous term that doesn’t convert will drain budgets. QQS keeps you honest.
Blind last‑click decisions: Killing generic discovery terms because last‑click ROAS looks poor can starve your funnel. Compare models before reallocating.
Ignoring consent and server‑side: You’ll under‑measure and under‑remarket in privacy‑sensitive regions without Consent Mode v2 and server‑side signals configured.
Over‑personalizing too soon: Thin data per query can produce noisy “personalization.” Start with obvious UX wins (speed, clarity, availability) and measured merchandising rules.
Letting site search atrophy: Stale synonyms, no typo tolerance, and zero‑results pages that dead‑end are conversion killers. Baymard’s research on search UX gaps underscores the cost of neglect.
9) Foundational vs. advanced checklist
Foundational (ship in 2–4 weeks)
GA4 ecommerce events validated end‑to‑end
view_search_results with search_term captured
GSC connected; query exports scheduled
Google Ads search term exports scheduled (last 30–90 days)
Consent Mode v2 configured where required; Enhanced Conversions on
Looker Studio dashboard blending Ads + GSC + GA4
Initial QQS built (CVR, RPV, ROAS, volume)
10 highest‑QQS queries get message‑matched landing improvements
Advanced (4–12 weeks)
Server‑side conversion APIs live for Google/Meta/TikTok
Multi‑touch attribution views implemented; lookback windows tuned by category
Identity resolution to unify cross‑device paths
Warehouse model (BigQuery) with normalized query table
Automated segments and triggered campaigns per query intent
Institutionalize the weekly loop; track RPV and CVR leading indicators and maintain an experiment backlog.
Evidence notes and expectations
Site search usage and conversion multipliers vary widely by vertical and implementation. Neutral, 2025‑specific meta‑analyses are scarce; treat any “2–5x” uplift claims as directional and validate on your data. Baymard’s research emphasizes the persistent gap between user query patterns and site capabilities, reinforcing the upside of UX fixes per the Baymard search query type analysis.
GA4 + Search Console: As of 2025, GA4 does not embed GSC reports as UA did; use Looker Studio or a warehouse to blend, per Google’s GA + GSC guidance.
In 2025, the winners aren’t those with the most keywords—they’re the ones who can measure truthfully, identify the handful of queries that actually move revenue, and turn them into crisp experiences and disciplined iteration. Start with measurement, build your query inventory, score with QQS, and run the weekly loop. If you want to compress that timeline with multi‑touch attribution, server‑side tracking, and audience automation, take Attribuly for a spin.